Impartiality, Independence and Confidentiality
All Railway Approvals' certification activities are undertaken with due regard to impartiality, independence and confidentiality. This ensures that all certification work undertaken gives the required confidence to the industry that results of certification will maintain the high standards of safety of the rail network. At the same time, RAL has gained considerable experience at assessing submissions in a diligent and effective way in challenging circumstances and remains dedicated to providing a positive certification service to customers.
Our internal certification processes are designed to ensure that the outcome of such work will be totally objective and not influenced by any factors such as vested interests, financial incentives or timescale pressures.
Specifically, Railway Approvals shall:
Not participate in Conformity Assessment work unless appointed by a customer to do so
Not undertake any other form of work which would compromise its role as a Certification Body, i.e. it shall not undertake design, consultancy or any other services for work that it certificates
Not give advice to applicants as to the means of overcoming restrictions/barriers to certification
Not use procedures or policies which impede or inhibit issue of certification for customers without undue reason
Railway Approvals has dedicated engineers who are fully conversant with current railway engineering technology and the requirements of the rail industry.
Our certification engineers will respect the confidentiality of all information gained during the certification work. Information gathered and the results of work undertaken will remain confidential to the customer who initiated the work, unless express permission is given to utilise that information elsewhere
The continued integrity of the independence/impartiality of Railway Approvals' certification services is specifically reviewed on at least an annual basis by an independent Supervisory Board. It is Railway Approvals' policy that the views of all customers of its certification work should be represented at this forum and all customers are invited to attend should they so wish. Full details of forthcoming meetings are provided on this website